About

Meet Adam Burton -
The Plumber Behind The Platform

Smiling plumbing consultant in front of brick wall for About page.
Plumbing Consultants logo with gas safe register badge and service banner.

Adam Burton

Gas Safe Registered Plumber
Registration No. 546560

I'm Adam Burton - a Gas Safe registered plumber and heating engineer dedicated to the highest standards, with over 20 years of hands-on experience in the trade.

Everything on this platform is built on that experience. When you get advice here, it comes from someone who's installed hundreds of boilers, diagnosed thousands of faults, and dealt with the kind of plumbing problems that keep homeowners up at night.

I started my plumbing career in West Yorkshire and soon picked up a reputation for transparent pricing, efficient job turnarounds, and polite and reliable communications at every stage. I picked up rolling contracts with estate agents and building contractors, and also became a go-to company for many domestic clients around the county and across the North.

In 2012, I relocated to London and soon established my Flush Plumbing & Heating business here despite fierce competition: what sets us apart is our dedication to friendly service, turning up on time and getting the job done as promised. The business has built up a stable customer base which is constantly growing, and now has a small team of engineers who specialise in boiler installations, minor heating and plumbing repairs, and gas work.

My Credentials

  • Gas Safe Registered - Registration No. 546560
  • 20+ years' experience in residential plumbing and heating
  • Which? Trusted Trader
  • Consistent 5 star reviews on Google and TrustPilot
  • Specialisms: Boiler installations and repairs, servicing, central heating systems, general plumbing and full bathroom renovations.

What I Stand For

I've always believed in being straight with people. No upselling, no alarm-raising to justify a bigger invoice. If the fix is quick and easy, then that's what I'll tell you.

That's the same principle baked into this platform. The AI is built to give you honest, practical guidance - not to push you towards services you don't need.

Service Area

This platform is available to anyone in the UK with an internet connection (or around the world, within UK business hours).

For in-person plumbing and heating work, I'm based in South-West London and cover Richmond, Twickenham, Ealing, Sheen, and the surrounding areas. Need a local engineer outside London? I can often point you in the right direction.

What People Say

"I would not hesitate to recommend Adam and Flush Heating. Brilliant service today for my Gas Safety Certificate and Boiler Service. He took great care and swiftly resolved the issues with my shower and sink in the same appointment and charged very reasonable rates, for the high standard of work undertaken. Most importantly he was SO easy to liaise with, talked me through the issues and explained everything. And left the place cleaner than when he arrived! A great service on all levels. Thank you."

M Cochran

“Excellent service would highly recommend. Adam was punctual professional and friendly. Serviced the boiler fixed underfloor heating that two other engineers had failed to do and fitted smart thermostat. Will definitely use again.”

Sarah S.

"Fast dependable and honest plumber. Best we've used."

Ian B.

"I came across Adam and flush plumbing & heating via Valiant as we needed to get a new boiler due to our ideal boiler one down. Adam was able to quote over email with photos of the existing boiler and set up and his price was the best of all the quotes I received.

Research into the positive reviews made me decide to go with Adam and I am glad I did. He arrived when he said he would and removed the old boiler and installed our new Valiant boiler within the day which was one of the coldest days of the winter. He also balanced our radiators and now the whole house heats evenly. I would recommend Adam for any boiler work you need done and will contact him again for any future plumbing or heating jobs."

Christian S.

"We recently had Flush plumbing and heating, to sort out a blocked sink and install radiators in every room of our home, and we couldn’t be happier with the results. From the initial consultation to the final installation, their service was professional, efficient, and of the highest quality.

The team arrived on time each day, worked diligently, and showed great attention to detail in every aspect of the job. They made sure each radiator was perfectly positioned, neatly installed, and working flawlessly before leaving. The work area was kept tidy throughout, and they took the time to explain how everything operated before finishing up.

What stood out most was their professionalism and commitment to doing the job right the first time. It’s rare to find tradespeople who combine skill, reliability, and genuine care for the customer, but Flush plumbing and heating, truly delivered on all fronts.

If you’re looking for a plumbing and heating company that you can trust to provide outstanding workmanship and excellent customer service, I highly recommend this company 👌"

S K

Get in Touch

Have a question the AI couldn't answer, or want to book a video consultation with me directly?

Book A Video Call
Alert

Important Safety Information & Disclaimer

The guidance provided through this platform is for general informational purposes only. It is intended to help you better understand and tackle common plumbing and heating issues - not to replace the assessment or advice of a qualified professional. The AI assistant on this platform draws on extensive plumbing and heating expertise, but it cannot physically inspect your property, assess live conditions, or account for every variable in your specific situation. Its responses should be treated as a starting point, not a definitive diagnosis. If you suspect a gas leak, do not use any electrical switches, open flames, or this tool. Leave the property immediately, and call the National Gas Emergency Service on 0800 111 999, which is available 24 hours a day, 7 days a week. If you are in immediate danger, or there is a risk to life or property - including flooding you cannot control, suspected carbon monoxide poisoning, or fire - call 999 immediately.